Frequently Asked Questions
Welcome to Rola IP Proxy FAQ page. Here we have compiled the most common questions and solutions users encounter.
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Usage Issues
Connection & Network
- The recharge has not arrived yet?
- Static IP detection error?
- Static IP shows deploying?
- Wrong IP country/attribution? IP didn't switch?
- How to set a sub-account to change within a certain country?
- IP duration is not enough, IP jumps randomly, IP has no network?
- IP does not have a network / some websites cannot be opened?
- Start to designate a certain country, but if you don't use it for a while, it will become another country?
- Cannot access Google/Facebook/Line/Twitter/TikTok etc?
- [IP rotating datacenter], there is no network after configuration?
- Can't use [rotating datacenter IP] after using third-party proxy software globally?
- How to detect whether the local network is a [real external network environment]?
- Different types of IP [regional usage restrictions]
- Static residential IP (monthly billing), static datacenter IP [detected normally], but [suddenly no network when using]
API Related
- How come the IP extracted by the API is the same IP?
- Problem with API connection proxy? No internet? Network disconnection, etc.?
- Prompt "Already exists" when adding a whitelist?
Account & Billing
- Question about data consumption? Traffic is wrong?
- Cannot log in to the account, was banned?
- IP switch link cannot be opened?
- Scan code recharge shows [Transaction buyer does not match]?
- After Little Rocket selects [Global Routing], check IP or display [Local IP]
Other Issues
- Fingerprint browser access agent such as VM/ADS?
- I use ROLA-IP for the first time, how should I pay and access?
- What is IP duration?
- How is IP billed?
- Which sites are IPv6 proxies suitable for?
- What does an IPv6 proxy look like?
- What protocols does IP support?
- Is port 25 open?
- Does it support emulator access?
- How to execute the ping command?
- [Server, Port, Protocol, Username, Password] where to view?
- What does IP aging mean? How long is the rotating residential IP aging period?
📞 Can't find an answer?
If you can't find the answer to your question, please contact our online customer service, we will be happy to serve you.